Each of our items have individual processing times based on where they are located in the warehouse, which means that orders may ship out at different intervals during the quoted fulfillment window depending on their contents. This is completely normal! We’re working hard on each open order, and our customers can expect an email with tracking information promptly following shipment.
If more than 5 business days have passed and your order is still unfulfilled, please reach out to our Customer Service team: support@portlandleathergoods.com